Last Updated: April 15, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

- Candidate Profile means the record created from the information You provide to Us to be considered for employment opportunities.

- Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Moon Star Express LLC, 7277 Rawsonville Road, Belleville, MI 48111, United States.

- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

- Country refers to: US

- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

- Personal Data is any information that relates to an identified or identifiable individual.

- Service refers to the Website, our automated recruitment workflows, and our communication programs, including automated SMS, Email, and ringless voicemail.

- Service Provider means any third-party company (such as our communication and automation platforms) employed by the Company to facilitate recruitment, to provide the Service on behalf of the Company, or to assist the Company in analyzing how the recruitment process is used.

- Third-party Platforms refers to any social network or external website (such as Facebook or Instagram) through which a User may interact with our recruitment advertisements or submit an inquiry.

- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

- Website refers to the primary Moon Star Express LLC site (https://moonstarexpress.com/) and all associated landing pages or recruitment funnels used for candidate intake (e.g., https://go.moonstarexpress.com/).

- You means the individual applying for a position or accessing the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

- Email address

- First name and last name

- Phone number

- Address, State, Province, ZIP/Postal code, City

- Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Platforms

If You engage with us through third-party platforms (such as Facebook or Instagram Lead Ads), We receive the Personal Data You authorize those platforms to share with Us (such as Your name, email, and phone number). We collect this information only when You explicitly opt-in to receive recruitment communications from Us via those platforms. Consent for SMS communications is obtained separately and is not a condition of using our general Services. We also retain records of Our communications with You, including chat history, text messages, and emails, to better assist with Your inquiry and maintain the continuity of Your candidate profile. This information is treated in accordance with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (including Pixels, Beacons, and Tags) to track the activity on Our Service and store certain information. These technologies allow Us to improve Our recruitment process, analyze website traffic, and confirm the delivery and engagement of Our communications with You. The technologies We use include:

- Cookies or Browser Cookies: A cookie is a small file placed on Your Device. We use these to remember Your application progress and ensure the security of Our forms. You can instruct Your browser to refuse all Cookies, but some parts of Our recruitment funnel may not function correctly without them.

- Web Beacons: Certain sections of our Service, our landing pages, and our emails contain small electronic files known as web beacons or pixels (e.g., Meta Pixel). These permit the Company to:

- Count users who have visited specific recruitment pages.

- Verify if an email or SMS was opened or a link was clicked.

- Track the effectiveness of our recruitment advertising and maintain system integrity.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with the recruitment features available through the Website, such as securely submitting application forms and preventing fraudulent bot submissions. Without these Cookies, the recruitment services You have asked for cannot be provided.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on Our primary domain (https://moonstarexpress.com/). Note: While Our recruitment funnel may not always display a persistent banner, Your continued use of Our recruitment services constitutes acceptance of these terms.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as your language preference or remembering your contact details if you return to complete an application (e.g., "Sticky Contact" features). The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your info every time You visit.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

- To provide and maintain our Service: Including monitoring the usage of Our recruitment funnel and website to ensure a seamless application experience.

- To manage Your Candidate Profile: To manage Your information as an applicant. The Personal Data You provide allows Us to facilitate the recruitment process and maintain Your status for current or future job opportunities.

- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding recruitment updates, application status, interview scheduling, or informative communications related to employment at Moon Star Express LLC.

- To manage Your requests: To attend to and manage Your inquiries to Us.

- For other purposes: We may use Your information for data analysis to identify recruitment trends and to evaluate and improve Our recruitment process and Your candidate experience.

Sharing and Disclosure of Your Personal Information

We do not sell Your personal data. We may share Your personal information in the following limited situations:

- With Service Providers: We may share Your personal information with Service Providers (such as Our communication, automation, and hosting platforms) solely to facilitate the recruitment process, monitor the use of Our recruitment funnel, and maintain communication with You.

- For business transfers: We may share or transfer Your personal information in connection with any merger, sale of Company assets, or acquisition of all or a portion of Our business to another company.

- With Your consent: We may disclose Your personal information for any other purpose with Your explicit consent.

SMS Disclaimer & Data Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located (including our administrative and technical support teams located internationally). It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You may update, amend, or delete Your information at any time by contacting Us to request access to, correct, or delete any personal information that You have provided to Us. Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so (such as maintaining records for FMCSA compliance or recruitment history).

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency, or regulatory bodies such as the FMCSA during safety audits).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

- Comply with a legal obligation

- Protect and defend the rights or property of the Company

- Prevent or investigate possible wrongdoing in connection with the Service

- Protect the personal safety of Users of the Service or the public

- Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service is intended for adults and does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification, We take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By visiting this page on our website: https://moonstarexpress.com/contact-us/

By Phone Number: (734) 485-1100

By Mail: 7277 Rawsonville Road, Belleville, MI 48111, United States